How we collect, use, and protect your information.
We collect information you provide directly, including your name, email address, phone number, company name, delivery addresses, and bank account details for payment processing. We also collect usage data such as pages visited, products viewed, and actions taken on the platform.
We use your information to process orders, facilitate ACH payment transactions, communicate about your account and orders, improve our platform and services, and comply with legal obligations including Montana cannabis regulatory requirements.
Bank account information provided for ACH payments is encrypted using industry-standard 256-bit SSL/TLS encryption and securely tokenized by our PCI DSS Level 1 compliant payment processor. We do not store your complete account number in plain text.
We do not sell your personal information. We share data only with payment processors to complete transactions, delivery partners to fulfill orders, and regulatory authorities as required by Montana cannabis law.
We use cookies and analytics tools to understand how our platform is used and to improve your experience. You can manage cookie preferences through your browser settings.
We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, access controls, and regular security assessments.
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of marketing communications at any time.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our platform.
If you have questions about this privacy policy or our data practices, please contact us at hello@withflote.com or call (406) 200-8524.